Refund Policy for inno100.tech
Last updated: July 10, 2025
At inno100, we value your satisfaction and aim to deliver high-quality services in a timely and professional manner. This Refund Policy outlines the conditions under which refunds may be issued for our digital and physical products and services.
1. Web Development Services
Due to the nature of custom development work, refunds are not available once a project has commenced and design or development work has begun.
If a cancellation is requested before work begins, you may be eligible for a partial refund (excluding non-refundable administrative or consulting fees).
If you are not satisfied with the final product, we are happy to work with you to make revisions as outlined in your service agreement.
2. Logo Design Services
Logo design services include a set number of revisions as agreed upon at the start of the project.
Refunds are not offered once initial concepts have been delivered.
If the design process has not started, you may request a full or partial refund depending on the time of cancellation.
3. Custom Canvas Printing
Since each canvas is made-to-order and personalized, we do not offer refunds or exchanges unless the product arrives damaged or with a manufacturing defect.
If your item is damaged or defective upon arrival, please contact us within 7 days of delivery with a photo of the issue. We will either:
Replace the item at no additional cost, or
Issue a full refund (at our discretion)
Refund Processing
Approved refunds will be processed within 5–10 business days to your original method of payment.
You will receive a confirmation email once the refund is initiated.
Contact Us
If you have any questions about your order, or believe you are eligible for a refund, please contact us:
📧 Email: support@inno100.tech
📞 Phone: +1 (260) 269-1001
We’re here to help and committed to your satisfaction.